Privacy Policy
We are committed to transparency and protecting your privacy. This policy explains how we collect, use, and safeguard your information. If you have any questions, please don't hesitate to contact us.
Last updated: 2025About E-Hostel Link
E-Hostel Link is a comprehensive platform connecting students with quality hostel accommodations. We are committed to protecting your privacy and ensuring the security of your personal information while providing exceptional hostel booking services.
Information We Collect
- Personal Information: Name, email address, phone number, gender
- Academic Information: University name
- Identity Verification (KYC): Government-issued ID documents, selfies for verification
- Location Data: GPS coordinates, address information for location-based services
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App interactions, preferences, search history, booking patterns
- Communication Data: Messages, reviews, support interactions
Location Services
We collect and use location information to:
- Show nearby hostels and amenities
- Provide accurate directions and navigation
- Display location-based recommendations
- Verify hostel locations and authenticity
- Enable emergency location services if needed
Location permissions can be managed in your device settings. Disabling location services may limit certain app features but will not prevent core functionality.
Contact Information
For privacy-related questions or concerns:
- Email: info@e-hostellink.com
For urgent privacy matters, please mark your communication as "URGENT - PRIVACY".